Online shopping is convenient, quick and enables you to shop around without leaving your home. Judging by the number of orders being placed on the GetMore online shopping site, it’s clear that more South Africans are shopping online by the day.

Here’s a list of tips you should consult when shopping online. Print this page and keep it in a handy place so it will be easy to review before you order. With just a click of a button you can buy anything from books to CD’s, groceries and theatre tickets, to jewellery and flight reservations.

Unfortunately, most people are also afraid of the risk associated with sharing your banking details. But by following these tips, you’ll ensure that no-one has access to your bank account.

Keep it local

Try and use familiar websites and local distributors as much as you can. This makes communication between you and the store easier and faster.

Trust your instincts

If you don’t feel comfortable buying or bidding on an item over the web, or if you feel pressured to place your order immediately, maybe you shouldn’t.

Find and read the privacy policy

Read the privacy policy carefully to find out what information the seller is gathering from you, how the information will be used and how you can stop the process. If a site does not have a privacy policy posted, you may not want to do business with them. If it does have a privacy policy, there will probably be a link to it from the seller’s home page, or it could be found under the legal terms.

Check the terms and conditions

And print it out so you have it handy if needed at a later stage. Read the return, refund and shipping and handling policies, as well as the other legal terms. If you can’t find them, ask the seller to indicate where they are on the site or to provide them to you in writing.

Do your own research

Do some online searching and find out what kind of feedback the company is receiving from other consumers. Keep track of any correspondence. Ensure that you receive emails that confirm your order and your payment.

If there’s any query regarding your order or in the event of a late delivery, use your confirmation emails to assist the query. You can also print these out along with the website’s terms and conditions to ensure you have a record of your transaction and that you are aware of all their terms and conditions.

Use the safest way to pay on the Internet

And remember to pay for your order using a credit card. Make sure the Internet connection is secure. Before you give your payment information, check for indicators that security software is in place. You can check that you’re in a secure online space by checking the website URL. If it changes from http to https when you enter your details, then you are ensured that it is a secure connection.

Check your delivery

Look at your purchase carefully as soon as you receive it. Contact the seller as soon as possible if you discover a problem. Tell the seller in writing about any problems you have or ask for a repair or refund and keep a copy of your correspondence.

GetMore offers members the convenience of an online shopping portal to shop for a wide variety of goods, ranging from flowers to travel bookings, with the added peace of mind of safe and secure payments. Visit us on or call us on 084 11 438 48.

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